Terms & Conditions
Last updated: January 20, 2026
Please read these terms carefully before making a booking reservation for L'Incanto di Girgolu.
1. Booking and Reservations
1.1 Booking Request
Submitting an inquiry through our contact form does not constitute a confirmed booking. All bookings are subject to availability and written confirmation from L'Incanto di Girgolu.
1.2 Booking Confirmation
Your booking is confirmed only upon receipt of:
- Written confirmation via email from us
- Payment of the required deposit
- Signed rental agreement (if applicable)
1.3 Payment & Security Deposit
Payment Policy:
- Guests must pay 30% of the total booking amount at the time of booking to confirm and validate the reservation (this is the initial booking payment).
- Two weeks (14 days) before arrival, guests must pay the remaining balance (the other 70%) PLUS an additional 10% of the total booking amount as a security deposit.
- The security deposit is refundable at the end of the stay, provided there is no damage or extra costs due to the guest.
2. Periodo di Affitto
La nostra villa è disponibile per soggiorni di durata variabile (minimo 1 notte). Check-in e check-out sono possibili in qualsiasi giorno della settimana, soggetto a disponibilità. Check-in: 18:00–21:00 Check-out: Entro le 10:00 AM
3. Cancellations
3.1 Guest Cancellations
Up to 14 days before arrival: Full refund
Less than 14 days before arrival: No refund
3.2 Owner Cancellations
In the unlikely event we must cancel your confirmed reservation, you will receive a full refund of all payments made.
4. Check-In and Check-Out
4.1 Times
Check-in: 18:00 - 21:00 | Check-out: By 10:00 AM
4.2 Check-In Procedure
Self check-in with building staff assistance. The staff will provide you with keys and any necessary instructions upon arrival.
4.3 Key Return
Before departure, all keys must be returned to the building staff.
4.4 Early/Late Requests
Early check-in or late check-out may be available upon request and subject to availability. Additional fees may apply.
5. Occupancy and Use
5.1 Maximum Occupancy
The property accommodates a maximum of 7 guests. Exceeding this limit may result in immediate termination of the rental agreement without refund.
5.2 Pets
Pets are NOT allowed.
5.3 Smoking
Smoking is not permitted inside the property. Smoking is only allowed in designated outdoor areas.
5.4 Events and Parties
Parties and events are strictly prohibited. The property is intended for peaceful family/group stays only.
5.5 Commercial Photography
Commercial or advertising photography is permitted with prior written consent.
6. Guest Responsibilities
6.1 Property Care
Guests agree to:
- Treat the property and furnishings with respect
- Report any damage immediately
- Leave the property in a clean and tidy condition
- Comply with all house rules provided
- Return all keys before departure
6.2 Beach Access Rules
Beach rules are posted on a sign at the beach entrance. All guests must read and comply with these regulations during their stay.
6.3 Damage and Losses
Guests are financially responsible for any damage to the property or loss of items during their stay. Costs will be deducted from the security deposit or billed separately.
6.4 Noise and Disturbance
Guests must respect neighbors and adhere to local noise ordinances, particularly during quiet hours.
7. Liability and Insurance
7.1 Personal Belongings
We are not responsible for loss, theft, or damage to guests' personal belongings.
7.2 Personal Injury
Guests use the property and all facilities at their own risk. We are not liable for accidents or injuries sustained during your stay except where caused by our negligence.
7.3 Travel Insurance
We strongly recommend guests obtain comprehensive travel insurance covering cancellation, medical expenses, and personal liability.
8. Property Access and Maintenance
8.1 Emergency Access
We reserve the right to enter the property in case of emergency or to perform essential maintenance with reasonable notice.
8.2 Amenities and Services
While we strive to ensure all amenities function properly, we are not liable for temporary outages of utilities or services beyond our control (e.g., internet, water supply).
9. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, or public health emergencies.
10. Privacy and Data Protection
Your personal data is processed in accordance with our Privacy Policy and applicable data protection laws (GDPR). Link
11. Complaints and Disputes
11.1 Complaint Procedure
Any issues during your stay should be reported immediately to allow us to resolve them promptly.
11.2 Dispute Resolution
Any disputes shall be governed by Italian law and subject to the jurisdiction of the courts of Olbia, Sardinia.
12. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will apply to bookings made after the modification date.
13. Contact Information
L'Incanto di Girgolu, Cala Girgolu, San Teodoro, 08020 Sardinia, Italy. Email: villalincantodigirgolu@gmail.com | CIN: IT090092C2000S7169
14. Acceptance of Terms
By making a booking, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.